Terms and Conditions

Effective Date: 3/17/2026

Welcome to Move, operated by Motivated Energy Mindset LLC (“Move,” “we,” “our,” or “us”). By purchasing our energy drinks, merchandise, and accessories, you agree to the following terms and conditions:

Use of Products

  • Our products are intended for personal use only and should not be resold without written consent.

  • Energy drinks should be consumed responsibly. Please follow recommended serving sizes.

  • We are not liable for misuse of products or failure to follow instructions.

Pricing and Availability

  • Prices are subject to change without notice.

  • Availability of products may vary and we reserve the right to discontinue items at any time.

Orders and Payments

  • All orders must be paid in full at the time of purchase.
  • Payment information is processed securely through third-party providers.

Shipping

    • We ship to the address provided at checkout. Please ensure accuracy.

    • Shipping times may vary depending on location and carrier.

Limitation of Liability

  • Move Energy is not responsible for indirect, incidental, or consequential damages arising from product use.
  • Our liability is limited to the purchase price of the product.
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Refund and Returns

overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we cannot offer you a full refund or exchange.

Eligibility

  • Items must be unused, in the same condition received, and in original packaging.

  • Receipt or proof of purchase is required.

  • Please do not send your purchase back to the manufacturer.

  • contact customer support number for all problems

Non-Returnable Items

  • Perishable goods (food, flowers, newspapers, magazines).

  • Intimate or sanitary goods.

  • Hazardous materials, flammable liquids or gases.

  • Gift cards.

  • Downloadable software products.

  • Certain health and personal care items.

Refunds

  • Once your return is received and inspected, we will notify you via email of approval or rejection.

  • Approved refunds will be processed and credited to your original payment method within a certain number of days

Late or Missing Refunds

  • Check your bank account.

  • Contact your credit card company (processing times may vary).

  • If you still have not received your refund, contact us.

  • Contact your bank (refund posting may take time)

Sale Items

  • We only replace items if defective or damaged.

  • To exchange for the same item, email us

Gift Items

  • We only return with original receipt not the gift receipt only trading for equal or lesser items. 

Shipping Returns

  • Mail your product to: {physical address}.

  • You are responsible for paying return shipping costs.

  • Shipping costs are non-refundable and will be deducted from refunds.

  • Consider using a trackable shipping service or purchasing shipping insurance for expensive items.

  • We do not guarantee receipt of returned items.

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